When should I make my visa application?

You can make your application up to 6 months before your programme start date, which will be stated on your CAS.

You should aim to make your Student route application as early as possible, once you have gathered your supporting documents.

You should not make your Student route application more than 6 months in advance of the start date of your programme or your application will be rejected and you will lose your application fee.

How long does the application process take?

The application process from outside the UK normally takes around 15 working days (3 weeks) from the date you attend your appointment at the visa application centre.


  1. Do I submit my documents on the GOV.UK website?

No. You upload your documents yourself prior to your appointment or TLScontact will do it for you when you attend your appointment. You will need to choose either a self-upload service or assisted service from TLScontact. Information regarding these services can be found on TLScontact’s website

  1. I am not sure whether I need a visa for the UK?

If you go to GOV.UK’s website, you will be able to check whether you need a visa and what type of visa you need to apply for depending on your reason for traveling

  1. Do I need an appointment to visit TLScontact?

Yes, if you do not have an appointment, you will not be able to submit your documents for processing

  1. How long does it take to get a decision?

Visa applications are processed within 3 weeks, but it could take longer depending on the type of visa you are applying for

  1. I have a question about my application. Who do I contact?

You can contact UK Visas and Immigration regarding your application here

  1. How do I get my passport back?

You can either collect it from TLScontact or have it returned to you by courier if you have chosen this service

  1. My application is accepted, will this guarantee me entry into the UK?

No, the visa does not guarantee you entry. You will pass through border control where you must show your passport, visa and any other documents requested. The immigration authorities can still deny you entry.